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Palo Alto (Global Protect) VPN Client Downloads. Download the Palo Alto (GlobalProtect) agent for Windows and the Mac installers here. Apple iOS & Android Palo Alto (Global Protect) VPN clients can be downloaded via the Apple App Store & Google Play Store. Download the Palo Alto (GlobalProtect) agent for Linux from the right-side column above. Run the initial.pkg file the was used to do the install. This can be downloaded from the GlobalProtect Portal page. Select Continue on the Introduction page. Destination Select - Click 'Install for all users of this computer' - Continue; Uncheck 'GlobalProtect', then check 'Uninstall GlobalProtect' - Continue; Click 'Install' owner: sspringer.
- Download the GlobalProtect Installer for macOS.
- Open the GlobalProtect.pkg file and run the GlobalProtect Installer.
- Click the Apple menu and select System Preferences.
- Click Security & Privacy and open the General Tab.
- Click 'Open Anyway' to allow the app to install.
- On the Installation Type screen, check the GlobalProtect checkbox and click Continue. Follow the prompts to complete the installation.
- The GlobalProtect app will pop up and ask for a portal address. Enter:
go.secure.uark.edu - Click Connect. Enter your UARK username and password. Click Sign In.
Once connected, the globe icon in your status panel will switch to blue.
Gateways
Most campus users will automatically connect using the General Access gateway and do not need to change any settings.
If you are part of a team with special access, you will automatically be logged into the appropriate gateway. To switch between gateways:
- Click the blue globe icon in the status panel.
- Select another gateway from the drop-down menu. You will be disconnected from the previous gateway.
If you do not have appropriate access to a selected gateway, the app will disconnect.
Having trouble? Create a ticket.
Created On 02/04/20 21:47 PM - Last Updated 03/27/20 23:54 PM
Question
After installed GlobalProtect app on macOS 10.15 Catalina, the user receive popups requesting for access to local folders when attempting to connect.
Why does GlobalProtect request permission to access these local folders?
- Palo Alto Firewalls.
- GlobalProtect Apps.
- macOS 10.15 Catalina
- PAN-OS 7.1, 8.1, 9.0
- GlobalProtect App 5.0.4 and later
![Globalprotect app download Globalprotect app download](/uploads/1/1/7/9/117948296/268620509.jpg)
Answer
Globalprotect App Download
Globalprotect Agent For Mac
When GP connects to the portal, it will start a hip data collection via OPSWAT. This triggers the permission requests for ~/Downloads, ~/Desktop, ~/Documents, and other folders. Some conclusions are listed below:- Global Protect never had the permissions for those folders.
- To get rid of those popups, one can disable the hip data collection in the portal configuration.
- If the hip data collection is required, but have concerns about those permission requests, disallow them.
- As for the reason why just these specific folders' (~/Downloads, ~/Desktop, ~/Documents) permissions are requested when the scanning happens, it should be a macOS issue. The customer should see some similar behaviors happen on other apps. If the customer does not want to see those popups, they can file issues to Apple or OPSWAT.